Account Managers#

This section guides you through managing account access and permissions for additional users in the TOL Login System.

Overview#

The Account Managers feature allows primary account holders to:

  • Grant access to trusted individuals

  • Set specific permission levels for each manager

  • Monitor account manager activities

  • Revoke access when needed

  • Maintain security while delegating account tasks

  • Control what information managers can view or modify

Accessing Account Managers#

To manage account access permissions, navigate to the Account Managers section from the main navigation menu.

Step 1: Locate Account Managers in Navigation#

Find and click the Account Managers option in the left navigation menu.

../../_images/account-manager-navigate-to.jpg

Fig. 34 Account Managers location in the navigation menu#

Action Complete

You have successfully navigated to the Account Managers section.

Account Managers Dashboard#

The main Account Managers page displays all users who have been granted access to your account.

Step 2: Review Current Account Managers#

Upon entering the Account Managers section, you’ll see a list of all active account managers and their permission levels.

../../_images/account-manager-main-screen.jpg

Fig. 35 Account Managers main dashboard#

Dashboard Information

The dashboard displays all users with delegated access to your account. Each entry shows the manager’s information, current status, and when their status was last updated.

Step 3: Understanding the Account Managers Table#

The account manager information is organized in a comprehensive table format.

../../_images/manage-account-managers-columns.jpg

Fig. 36 Account Managers table column structure#

Table Columns#

The account managers table includes the following key information:

  • Manager - Name and email of the authorized user

  • Status - Current access status (Active, Pending, or Inactive)

  • Last Status Update On - When the manager’s status was last changed

Adding New Account Managers#

You can grant access to new users who need to help manage your shareholder account.

Step 4: Initiate New Manager Addition#

Click the “Add New Manager” button to begin the process of granting account access.

../../_images/add-new-manager.jpg

Fig. 37 Add New Manager button location#

Before You Begin

Before adding a new account manager:

  • Verify the person’s identity and trustworthiness

  • Determine the appropriate permission level

  • Have their correct email address ready

  • Consider the security implications of shared access

New Manager Setup Process#

When adding a new account manager, you’ll need to:

Enter Manager Information
  • Full legal name

  • Valid email address

  • Phone number (optional)

  • Relationship to account holder

Managing Existing Account Managers#

For each account manager in your list, you can perform various management actions.

Step 5: Select a Manager to Manage#

Click on an account manager’s email address to access their detailed settings.

../../_images/manage-account-manager-select-email.jpg

Fig. 38 Selecting a manager by email address#

Manager Details

Clicking the email address opens the detailed manager settings page where you can modify permissions, view activity logs, and manage access levels.

Available Actions#

From the Account Managers section, you can:

Security Best Practices#

When using account managers:

  • Only grant access to trusted individuals

  • Use the minimum permission level necessary

  • Regularly review and update access lists

  • Remove access immediately when no longer needed

  • Keep primary account credentials private

Next Steps#

Explore the following section to learn more about managing individual account manager settings: